Claims Consultant

2 weeks ago

Singapore Munich Re Full time

Claims Consultant

Munich Re is the world's largest reinsurer and a leading provider of reinsurance solutions in Asia. The Regional Centre in Singapore has grown and expanded substantially over the past years with more than 300 employees. Southeast Asia is one of the most exciting regions in the world and offers great opportunities for Munich Re.

Reporting to the Senior Manager Claims, Life Health SEA, the Claims Assessor will work in the Munich Re Singapore claims team focused on technical claims assessment and providing exceptional client/customer service.

**Your job**:

- Assess claims on a portfolio of CI, TPD, LTC, Death and provide expert advice to clients on said portfolio
- Advise and support client companies on disputed / complex claims, claims management practices and assessments procedures
- Be an expert or have the ability to become an expert on reinsurance treaties, reinsurance procedures and training
- Involvement in quotations for all treaties, including creation of claims guidelines for all products
- Build and maintain client relationships
- Participate in audits of client companies, including providing analysis of risk mitigation and practical solutions on business improvements
- Work with company partners including client management, pricing, underwriting and regional claims and underwriting with a view to managing and highlighting main risks for the portfolio
- Work collaboratively within the Munich Re Singapore team to lead process and technical improvements on claims
- Involved with industry associations and groups including representing the interests of Munich Re
- Undertake training and seminar sessions with clients

**Your profile**:

- 5-10 years of life insurance experience in a claims assessor role
- Reinsurance life claims experience would be desirable but not essential. Knowledge of reinsurance practices will be an advantage
- Technical competencies assessing CI, TPD, Death, LTC claims
- Experience in claims auditing (internal quality assurance) will be an advantage
- Language abilities in either Thai, Mandarin, Malay (Bahasa), Indonesian (verbal and written) will be looked upon favourably
- Qualifications in science, medical science, pharmacy, insurance related studies would be beneficial
- Willingness to undertake client audits (within and outside of Singapore
- Asia region)
- Conscientious, diligent and a self-motivated team player.
- Someone with a 'can do' attitude who can work with a variety of stakeholders both internally within Munich Re and outside of Munich Re
- Client-service oriented individual
- Excellent interpersonal, communication (both verbal and written) as well as organisational abilities
- Demonstrate initiative and sound decision-making skills with an ability to work under pressure

**Our Benefits**:

- Comprehensive insurance coverage
- Flexible hybrid working conditions

At Munich Re, we embrace and value the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the centre of this interaction is each of us.

Job ID 4866

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