Assistant Vice President, Policy Servicing

3 days ago


Singapore HSBC Full time

-Job description

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an** Assistant Vice President, Policy Servicing.**

**Principal Responsibilities**
- Ensure smooth operation of all Policy Servicing processes, full compliance with regulatory requirements and adherence to agreed service levels
- Subject Matter Expert (SME) for Policy Servicing, provide user requirements and perform User Acceptance Test for system enhancements and system defects
- Support ad hoc projects and coordinate user testing when needed
- Review and identify areas for process improvements or re-training to the team
- Update Standard Operating Procedure and coach the processing team
- Assist to manage the Policy Servicing team and ensure smooth operations of the team
- Assist to handle complaints from customers and enquiries from internal teams
- Assist to support audits and control testing on Policy Servicing functions
- Coordinate and support ad hoc activities including customer communications
Requirements
- Degree in Insurance, Business or equivalent professional qualifications
- Considerable relevant experience in managing a team preferably in an insurance or financial sector
- Good time management, task and result-oriented. Able to perform duties with accuracy and deliver quality work within Service Level Agreements
- Proactive, strong team spirit and strong supervisory skills
- A person who is keen to learn with positive work attitude

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.



  • Singapore MUFG Full time

    Associate/Vice President - Risk and Compliance, Global Markets Division Join or sign in to find your next job Join to apply for the Associate/Vice President - Risk and Compliance, Global Markets Division role at MUFG Associate/Vice President - Risk and Compliance, Global Markets Division Join to apply for the Associate/Vice President - Risk and...


  • Singapore SMBC Group Full time

    Overview Assistant Vice President - Trade Finance Group (Structured Trade Operations) at SMBC Group. Role: Assistant Vice President - Trade Finance Group (Structured Trade Operations). Responsibilities Process daily trade transactions in a timely and accurate manner within service level agreement Perform pre-processing review of customers' submissions and...


  • Singapore HSBC Full time

    **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Life in...

  • Vice President

    3 weeks ago


    Singapore Michael Page Full time

    Join to apply for the Vice President - Payments (Global) role at Michael Page Join to apply for the Vice President - Payments (Global) role at Michael Page High growth, late stage pre-IPO business High visibility, senior leadership role High growth, late stage pre-IPO business High visibility, senior leadership role About Our ClientOur client is a...

  • Vice President

    24 hours ago


    Singapore The Maples Group Full time

    **Position: Vice President - Fund Accounting** **Location: Singapore** About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global...


  • Singapore Bank of Singapore, Asia's Global Private Bank Full time

    Team Lead, Business Risk Management Policies & Procedures (Vice President) Join to apply for the Team Lead, Business Risk Management Policies & Procedures (Vice President) role at


  • Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $9,000 - $12,000 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 103021**Job Views** - 1Roles & Responsibilities **JOB DESCRIPTION** - Identifying and evaluating potential investment opportunities, including preparing board papers and financial models. -...


  • Singapore BOC Aviation Full time

    Senior Vice President/ Vice President, Treasury Reporting to the Head of Treasury, the successful candidate will be responsible for the following: Sourcing, originating, executing and closing


  • Singapore Great Eastern Life Full time

    Overview Job Description - Assistant Vice President - Consumer Propositions WZ)Assistant Vice President - Consumer Propositions (Job Number: WZ) About the Job Reporting to the Section Head of Consumer Propositions, you will be responsible for the successful and timely launch of products within your product line to support the overall product strategy and...


  • Singapore JJ Consulting Services Full time

    **Our Client is a leading company in Singapore, who is seeking to recruit an Assistant Vice President (SAP Payroll). **Assistant Vice President (SAP Payroll)** **Responsibilities**: - Provides technical support, troubleshooting, and guidance to users. - Assists to identify system improvements and enhancements; recommends and implements solutions. -...