
International Operations Specialist
1 week ago
**About the role**:
**Induction date on 14 May 2025**
If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced environment, then we want to hear from you now.
- Passionate about helping people with a naturally empathetic approach
- Great at building and maintaining relationships with multiple stakeholders
- Attention to detail with a commitment to adherence to policies and procedures including data protection
- Experience working in a customer centric process driven business
- Solution oriented, ability to work well under pressure with a collaborative approach in a demanding environment
- Flexibility to work as part of a rotating roster without restrictions
- Extensive experience in a customer service role with a high level of professionalism
**What we offer**:
- Comprehensive 12-16 weeks induction group training, a mix of classroom and on the job training, buddy system and mentoring.
- Supportive, collaborative & friendly team culture
- Structured remuneration and progression program, enabling you to grow your career within a global organization
- Collaboration with colleagues from other assistance centres located in each region to gain an international perspective and understanding on world topics and issues
- Exposure to the latest global medical and security updates and trends
**Working Hours**:
- 13 hour shifts
- Between 7am to 8 pm
- 15 working shift per month with 15 off days
- Shift are ideally 2 days on, 2 days off or 3 days on, 3 days off
- 100% work from office, no hybrid or WFH option
- No night shift, required to work on weekends and public holiday
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