Foh Supervisor

As a Front of House Supervisor, you'll be at the heart of our restaurant, ensuring that our guests receive an exceptional dining experience. Your role will involve managing the front-of-house team, overseeing daily operations, and ensuring that every guest leaves with a smile. You shall report to the Company's General Manager and Director / Executive Management.

**Key Responsibilities**:

- **Lead and Manage**: Oversee daily front-of-house operations, ensuring everything runs smoothly and efficiently. Support and guide the FOH team to deliver outstanding service.
- **Customer Experience**: Welcome guests warmly, assist them with their needs, and handle any issues or complaints with professionalism and a positive attitude.
- **Sales and Inventory**: Work closely with the team to optimize sales, particularly focusing on our wine and spirits offerings. Manage inventory to ensure we’re always prepared and well-stocked.
- **Health and Safety**: Maintain a clean, safe, and hygienic environment in line with health and safety regulations. Ensure all front-of-house practices meet the highest standards.
- **Team Development**: Train and supervise front-of-house staff, fostering a positive team environment and ensuring adherence to service standards.
- **Administrative Duties**: Assist with daily cash management, sales reports, inventory checks, and other administrative tasks as needed.
- **Adapt and Innovate**: Be proactive in identifying opportunities for improvement, and contribute to the overall success of the restaurant.

**Requirements**:

- Passionate about creating exceptional guest experiences.
- Experienced in managing and leading a team in a fast-paced environment.
- Skilled in handling customer interactions and resolving issues effectively.
- Detail-oriented with a strong focus on maintaining cleanliness and safety standards.

Pay: $2,500.00 - $3,500.00 per month

Work Location: In person