Shift Manager

16 hours ago

Singapore UNIVERSAL TRIO EMPLOYMENT PTE. LTD. Full time

**Job Description & Requirements**:

- Delegating responsibilities to staff members and ensuring they complete them efficiently and accurately
- Keeping track of inventory and making sure every area is fully stocked
- Ordering supplies as necessary and coordinating product deliveries with suppliers
- Covering the responsibilities of staff members who are unable to work their shift
- Addressing customer complaints and satisfying their needs in a professional manner
- Maintaining a safe and respectful work environment for all staff, which may include settling disputes between employees
- Balancing the cash drawer at the end of a shift and recording sales numbers if applicable to their employer
- Opening or closing the business when working the first or last shifts of the day
- Communicating ongoing tasks or issues to the following shift manager
- Training new employees
- Educating the staff on safety guidelines, customer service and standards for cleanliness
- Communicating with staff regarding new company procedures, sales incentives and product information
- Monitoring compliance with safety standards and federal, state and company guidelines
- Setting performance goals with teams members and encouraging them to meet those goals

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