Furniture Servicing Administrator

1 week ago

Singapore NOVA FURNISHING CENTRE PTE. LTD. Full time

**Inventory Management**:

- Order, track, and manage inventory of parts and supplies needed for furniture servicing operations. Ensuring availability and minimizing delays is crucial.

**Customer Service**:

- Handle customer inquiries and complaints related to furniture servicing.
- Provide high-quality customer service to resolve issues and maintain customer satisfaction.
- Generate and issue invoices for services rendered.
- Ensure accurate billing and timely payment collection.
- Coordination and Communication:

- Coordinate with technicians, suppliers, and other relevant parties to schedule furniture repairs or maintenance.
- Communicate effectively with clients regarding service appointments and updates.

**Administrative Tasks**:

- Maintain records related to furniture servicing, including work orders, service history, and customer details.
- Assist in administrative duties such as filing, data entry, and documentation.

**Experience**
- Prior experience in administrative roles, preferably within a furniture servicing or retail environment.
- Technical Skills: Proficiency in office software for inventory management, invoicing, and communication.
- Organizational Skills: Ability to manage multiple tasks efficiently and maintain detailed records.
- Communication Skills: Strong written and verbal communication abilities to interact with customers, suppliers, and service technicians.

**Qualifications**
- Min ‘O’ Level / High school diploma or equivalent; further education in business administration or a related field is often beneficial.
- Preferably with 1-2 years of relevant experience.
- Bilingual (Able to read & write in English and Chinese)
- Hardworking, meticulous, and able to work independently.
- Willing to work over-time upon requested
- Knowledge in ERP will be an added advantage.
- Preferable is able to start work immediately or short notice

**Working Hours**
- Mon - Fri 0900 to 1800 hours
- Alternative Sat 0900 to 1800 hours

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