Associate Site Reliability Engineer

1 week ago

Singapore TENCENT CLOUD INTERNATIONAL PTE. LTD. Full time

**Responsibilities**
- Work closely with our customers and services support teams to troubleshoot and analyze production problems as well as providing effective preventive solutions.
- Inspect and maintain our monitoring metrics; identify hidden issues and work with backend engineers to resolve them accordingly.
- Daily operation tasks includes service release, setting of monitoring metrics, etc.
- Analyse production problems and optimize the service to improve its availability.
- Own and improve the scalability and reliability of our services products.
- Advocate for DevOps and SRE culture and best practices in cross-functional teams.

**Requirements**:

- Recent master’s degree graduates in computing related majors
- Prior cloud SRE experiences with a strong understanding on administering hyperscale datacenters and public cloud, content distribution networks (CDNs) and load balancers would be required.
- Strong interest in developing a technical operations career in cloud services.
- Outstanding presentation and communication skills (both written and spoken) in both English and Chinese Mandarin to manage internal and external stakeholders and technical documents for various regions.
- Possesses strong sensibility for technology
- Ability to solve customer-related problems in a positive manner
- Knowledge of Cloud, CDN, SaaS industry and internet space

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