Mobility Support Team Member

7 hours ago

Singapore Aires Full time

We Have
- An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
- A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
- A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
- Hybrid work environment

An excellent career opportunity is currently available for a Mobility Support Team Member local to the Aires Singapore office.
This exciting entry-level opportunity is in a high growth environment where you will utilize your experience to provide general support to the operations team by completing data entry, backup collection, and reporting review to support the end-to-end relocation process.
**Position Responsibilities**:

- Updates internal systems with household goods/temporary housing/family services results and other required documentation.
- Participates in required training initiatives to learn systems and processes.
- Monitors and reviews reports to ensure processing efficiency and accuracy.
- Help to train on the training modules for other support team members and Mobility Specialists.
- Pursues partner invoices to ensure timely billing.

**Required Qualifications**:

- High School Diploma/GED required, Associate’s Degree preferred
- Minimum of 6 months of customer service experience
- Minimum of 6 months of relocation industry experience preferred

**Additional Qualifications**:

- Excellent customer service and administrative skills
- Computer literacy with MS Office products, and ability to grasp proprietary software
- Demonstrated ability to manage multiple competing tasks
- Ability to follow policies and procedures
- Can-do attitude
- Genuine desire to help others
- Team oriented mindset, with a strong sense of care and urgency
- Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

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