Senior Account Director

**ROLE**

Senior Account Directors are essential leaders of our account teams who orchestrate the rest of the team to move in tandem. You will be responsible for day-to-day leadership on the business(es) you work on, ensuring effectiveness and efficiency at every step of the way. We are looking for someone who can set the pace and standard of the account, and ultimately be responsible for championing and delivering the work alongside Strategy, Creative and Production leads.

As a Senior Account Director, you will be responsible for building strong relationships with our clients and maintaining client satisfaction. You will need to be a trusted go-to for them, deeply understand their business, and also act as the brand champion within the agency.

As a senior member of the account team, you will also have the privilege to mentor and train juniors on the team to enable them to grow and succeed in their roles. You will be accountable for account revenue growth and profitability.

**EXPERIENCE**
- 6-8 years of experience in a creative agency or similar
- Relevant experience on complex client structures and international brands, with past experience building and owning mid level to senior client relationships
- Relevant experience handling complex integrated and social campaigns, working nimbly and efficiently to manage multiple projects with various internal and external stakeholders
- Financial management of large scale accounts, including revenue, profitability, and forecasting
- Developing project and pitch proposals, including scoping fees, assembling teams and defining workflow processes
- Experience training and mentoring direct reports, with responsibility for nurturing their career development and growth
- Leading and managing multi-disciplined teams, both internally and externally, with agency partners including media, data, platforms
- Building presentation decks and collaborating with the team to craft clear and compelling creative sell-ins
- Actively driving the creative output of accounts/projects to deliver on the overall account plan

**SKILLS**

1. Strong relationship building skills (with clients, within agency and with partners)

2. Able to work well with senior members of Strategy, Creative and Production

3. Excellent communication and listening skills

4. Collaborative and a team player

5. Flexible and agile, able to think on your feet and pivot / adapt quickly

6. Solution oriented, able to come to the table with a game plan

7. Ability to foresee challenges and risks, ahead of when they happen

8. Highly organised and able to handle many moving parts at once

9. High degree of resilience and able to remain calm and in control no matter the circumstance

10. Empathetic leader who empowers the team to grow

11. Able to create and contribute to team culture

12. Self-starter who takes initiative

13. Excellent presentation skills

**DEPARTMENT**

Above and beyond your account responsibilities, you will need to become a cultural advocate throughout the department, embodying all the Black Sheep attributes and contributing to the discipline in a number of ways:

- Proactively share knowledge and experience within the department at meetings
- Help contribute to and develop agency process when appropriate
- Cascade interesting and relevant learnings from account
- Support and contribute to any internal training
- Maintain and develop the profile and visibility of Business Leadership within the agency through a mix of more formal communications and relationships
- Bring your passions, your hobbies, creative pursuits and side hustles, and make us better.

**CLIENTS**

BBH works with a range of local and international brands, with the key ones being the Singapore Tourism Board, UOB, Samsung, Income Insurance and Nike.

**WHAT IT TAKES TO BE A BLACK SHEEP**

**Excellence **- You aim to be the best at what you do

**Black Sheep **- You favour the unorthodox, are highly independent-minded and bring a maverick quality to working because outcomes are all that matter

**Restless **- You are fast learning, agile, and adaptable to change. You bring a founder’s attitude to everything you do

**Risky **- You push to take bold leaps, even if that means you make mistakes along the way

**Hungry **- You are voraciously curious and never stop feeding your mind

**Generous **- You are giving your energy and ideas to continuously improve the work without your ego in the mix

**Influential **- You know how to build trusted relationships fast and get the best out of people

**DIVERSITY**

BBH is powered by difference and committed to diversity, equality and inclusion in the recruitment and development of talent, so that everyone benefits from an equal opportunity. We challenge prejudice and discrimination inside our business, with our clients, how we select our partners and in our work so that everyone feels welcome and empowered.