Sr Business Analyst

**Company Description**:
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
- Partner closely with APJ Strategy and Solution sales team to design business strategy and drive execution
- Work with cross-functional leaders and Corporate team for customer, market and opportunities analysis
- Assist sales leaders on regular business operations including Sales scorecard, quarterly business reviews, and other key cadences
- Support sales leaders on forecasting process, tracking deals movement, and risks.
- Drive internal processes and systems improvement to support sales excellence
- Examine sales pipeline data, analyze patterns and trends, identify areas for improvement, and provide data-driven insights to sales leaders.
- Review new BI requirements and assist in the development and testing of related reporting and dashboards
- Support ad-hoc reporting requests and provide insights to APJ business stakeholders

**Qualifications**:
**Qualifications**
- Minimum bachelor's degree with 8-year relevant experience in Sales analytics, business planning & analysis, program management, or similar role.
- Prior experiences in software companies preferably SaaS /Enterprise software
- Understanding of APJ markets GTM in Enterprise/SaaS domain
- Good knowledge of sales motions, Go-To-Market process & customer, pipeline analysis.
- Demonstrated problem solving ability with experience in analysing business insights from large, complex data sets
- Good Knowledge on CRM systems and BI reporting tools, preferably Tableau/Power BI
- Excellent interpersonal and communications skills
- Ability to manage multiple concurrent tasks at the same time and drive initiatives in a cross functional environment

**Additional Information**:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

**Work personas**

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

**Required in Office**

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

**Flexible**

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

**Remote**

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.