Admin

1 week ago

Singapore SB EXPRESS LOGISTICS PTE. LTD. Full time

**Posting for Admin **Executive cum Customer Service
Address: 38 Jalan Buroh, #08-01 Singapore 619504 (Nearest MRT Lakeside)

Working days: 5.5 days

Working timing: 9am to 6pm (Monday to Friday), 9am to 1.30pm (Saturday)

**Admin Executive cum Customer Service
**Job Scope**:

- Manage of incoming phone calls and liaising with clients competently
- Handling clients request and queries promptly & appropriately
- To support superior & boss requests in replying our client CSD or salesman
- MS Office and English proficiency
- (Problem solving/ resolving conflicts) Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution, liaise with our delivery team.
- Furnish of all summons to relevant government departments.
- Clerical work including maintaining records and entering data or other variety of tasks.
- Update daily staffs OT and billing calculation

**Requirements**:

- MS Office and English proficiency
- Ability to multitask and prioritize daily workload
- English & Chinese verbal and written communications skills

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