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Senior Vice President, Middle Office Client

3 weeks ago

Singapore BNY Mellon Full time

Senior Vice President, Middle Office Client Implementations

**Overview**

**Bring your ideas. Make history.**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon** is all about.

We're seeking a future team member for the role of Senior Vice President, Client Implementations to join our Client Implementations Team. This role is located in Singapore and our organization follows a hybrid work structure.

**In this role, you'll make an impact in the following ways**:

- The Middle Office Client Implementation lead will be accountable and responsible for the successful and timely delivery of new business for new or existing clients through the provision of project management.
- Lead and control complex onboarding projects following all governance standards.
- Effective client relationship management through a comprehensive understanding of the client's operating model (current and future state), business needs and expectations. Positively contributes to the client relationship through a collaborative and constructive approach.
- Maintain strong working relationships with the service delivery teams across BNYM. Work with them to ensure the operating model is clearly defined and is suited to meeting the client's needs.
- Facilitate internal discussions around changes to the operating model and following up with the internal teams to ensure all required sign offs are received. Escalate appropriately through to resolution.
- Facilitates project meetings and workshops with External Clients and Internal Stakeholders as appropriate.
- Effective project management skills to build and manage clear timelines, assess risks/issues, and articulate key messages to senior level Steering Committees.
- Ensure delivery of high quality and timely output by maintaining and monitoring action logs etc, identify issues and ensure they are resolved.
- Assist Senior Management in identifying and assessing risks and efficiencies, recommend suitable solutions and implement plan, once agreed. Provide clear direction and leadership to staff managed during a project, including where appropriate setting individual objectives at the start of a project, and reviewing outcomes during and at the end of the project.
- Observe procedures and controls are in place department-wide and escalate any weaknesses or gaps that are encountered.
- Manage communication with the various technology groups (including external suppliers) that provide services (directly or indirectly) to the business area, to ensure that related project activities in those groups are performed in line with agreed plans and budgets.
- Oversees and monitors all client and business led change activity undertaken by a virtual team of project managers, acting as a sponsor where required.

**To be successful in this role, we're seeking the following**:

- Strong theoretical knowledge and a good understanding of Middle Office and surrounding services.
- 10+ years management experience, including a strong project management background.
- Middle Office functional and product knowledge preferred: industry OMS flows, trade capture processes, IBOR accounting and support functions (reconciliations, corporate actions, reference data), performance and data management.
- A consistent ability to deliver within deadlines, even under challenging circumstances while managing client expectations.
- Team player with demonstrable skills in developing effective relationships with internal teams and clients.
- Adapt and act quickly to drive change by advocating innovative solutions and new ways of thinking.
- Strong analytical and communication skills; be able to work independently and under pressure while adhering to strict deadlines.
- Problem solver with sound prioritization & time management skills
- Excellent written/verbal communication and effective listening skills
- Ability to use Outlook, Word, Excel, MS project, Jira, SharePoint for Project Management purposes.

**At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards**:

- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Bes