IT Operations Associate

2 weeks ago

Singapore Aunty Pte Ltd Full time

Company

Aunty Pte Ltd
- aunty.sg

Designation

IT Operations Associate

Date Listed

19 Nov 2024

Job Type

Experienced / Senior Executive
- Full/Perm

Job Period

Flexible Start, Permanent

Profession

IT / Information Technology

Industry

Computer and IT

Location Name

Singapore

Allowance / Remuneration

$3,000 - 5,000 monthly

Company Profile

**About the Company**

Aunty is a babysitter and nanny app in Singapore that connects parents to pre-vetted caregivers. Designed for busy parents, bookings can be made for the same day to 3 months in advance. Parents can search, interview and book within minutes

Here at Aunty, we are on a mission to make it easy to connect you to your village. We strongly believe that parents need a break occasionally because it is challenging to give your 100% attention when we are running on empty. Well-rested parents will be able to raise happy and thriving children.

**Position Overview**:
We are looking for a proactive and detail-oriented IT Operations Associate to join our team. This role is key in supporting the ongoing tech operations of our company, focusing on the maintenance, stability, and smooth functioning across our services. You will be responsible for overseeing the daily management and maintenance of our tech infrastructure, ensuring timely resolutions of technical issues, and supporting the continuous improvement of our app / website / webapp to deliver a seamless user experience.

**Job Description**:
**Key Responsibilities**
- Oversee day-to-day maintenance and performance of the Aunty app, including troubleshooting issues, managing updates, and implementing bug fixes.
- Act as the first point of contact for technical inquiries and issues from the team and external users
- Monitor system health, performance metrics, and key user activities to identify potential issues, prevent downtime, and enhance system reliability.
- Maintain detailed documentation of app configurations, updates, troubleshooting processes, and FAQs to improve support efficiency.
- Work closely with our development partner to coordinate updates, changes, and new feature implementations while ensuring compatibility with existing systems.
- Conduct regular testing for app functionality, performance, and user experience to identify and address potential issues before deployment.
- Gather and analyze user feedback to identify and implement improvements that enhance the app's functionality and usability.

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- Basic knowledge of database management, cybersecurity, and data privacy protocols.
- Strong problem-solving skills with an analytical mindset
- Excellent communication skills with the ability to work independently

If you are tech-savvy, resourceful, and excited to solve meaningful problems, we would love to hear from you

Application Instructions

  • Cpq Associative

    2 days ago

    East Singapore Power IT Services Full time

    **About Us**: We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector. **About Client**: Our client is a Tier-1 System Integrator and global leader in providing...

  • Operations Bau Support

    5 days ago

    Singapore POWER IT SERVICES Full time

    **ABOUT US** We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector. **ABOUT CLIENT** Our client is a Tier-1 System Integrator and global leader in providing...

  • Operations Associate

    2 weeks ago

    Singapore beBee Careers Full time

    Operations Associate We are looking for an experienced Operations Associate to assist in managing daily operations and improving process efficiency. About the Position: Key Responsibilities: Assist in monitoring and controlling inventory levels to ensure optimal stock management. Prepare and maintain reports on operational metrics and key performance...

  • Operations Associate

    2 weeks ago

    Singapore beBee Careers Full time

    Operations AssociateWe are looking for an experienced Operations Associate to assist in managing daily operations and improving process efficiency.About the Position:Key Responsibilities:Assist in monitoring and controlling inventory levels to ensure optimal stock management.Prepare and maintain reports on operational metrics and key performance...

  • Operations Associate

    13 hours ago

    Singapore ORIENT FUTURES INTERNATIONAL (SINGAPORE) PTE. LTD. Full time

    **Derivative Clearing Operations Associate / Senior Associate** **Roles & Responsibilities**: - Support the operations in the timely matching, clearing and settlement of clients' Exchange-Traded Derivatives and FX Derivatives trades with Exchanges and Prime Brokers. - Work closely with internal stakeholders to give an exception experience to the clients. -...

  • Operations Associate

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Operations AssociateDescription:We are seeking an Operations Associate to support our production operations. As an Operations Associate, you will play a key role in ensuring the smooth running of our production processes.Responsibilities:Conducting regular inspections of wood panels and pvc edging in a controlled temperature environmentProviding...

  • Operations Associate

    1 week ago

    Singapore METRICA PARTNERS PTE. LTD. Full time

    We are a Hedge Fund Manager with a Capital Markets Services License looking for an Operations Associate who will be a key member of the operations team assisting with the middle and back offices of our hedge fund and will report directly to the Operations Manager. Responsibilities will include working with our prime brokers, fund administrator and managed...

  • Trade Floor Support

    2 weeks ago

    Singapore Neurones IT Full time

    6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Neurones IT Asia Crafting Careers | Ex-Kotak Bank | HR Innovator | Talent Sculptor | Change Catalyst | Mastering Stakeholder Synergy & Workforce Transformation We are hiring for a Functional Support role for one of our...

  • Operations Associate

    1 week ago

    Singapore METRICA PARTNERS PTE. LTD. Full time

    We are a Hedge Fund Manager with a Capital Markets Services License looking for an Operations Associate who will be a key member of the operations team assisting with the middle and back offices of our hedge fund and will report directly to the Operations Manager. Responsibilities will include working with our prime brokers, fund administrator and managed...

  • Club Operations Associate

    2 weeks ago

    Singapore Changi Beach Club Full time

    Club Operations Associate (Finance, HR & Memberships)Club Operations Associate (Finance, HR & Memberships)Get AI-powered advice on this job and more exclusive features. Changi Beach Club is a venerable institution offering its members and guests a serene coastal retreat with a rich history and diverse facilities. We are dedicated to providing exceptional...