Senior Executive, Knowledge

5 days ago

Singapore INTELLECTUAL PROPERTY OFFICE OF SINGAPORE Full time

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, IPOS understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

The Knowledge & Workspace Department supports the creation, retention and sharing of knowledge critical to IPOS in meeting its organisational goals. It also administers IPOS’s physical and digital workspaces. We are seeking a dynamic and tech-savvy individual to support our knowledge management and digital transformation initiatives. If you have a keen eye for detail and a passion for continuous improvement, this role offers the opportunity to collaborate with various teams to optimise our workspaces, systems and processes, ensuring they are user-friendly, efficient, and aligned with our business needs.

**The key responsibilities**:

- Assist with the implementation and administration of knowledge management systems and digital workspace solutions, including the rollout of two new records management systems in 2025.
- Support user departments in adhering to knowledge management policies and procedures, focusing on the organisation, storage, declassification, and disposal of records.
- Administer and enhance the company's intranet by facilitating content creation and improving user interface and experience to increase accessibility and engagement.
- Contribute to the digital transformation, redesigning and delivery of workspace services and processes.Support the coordination and implementation of workspace programmes such as Workplace Safety & Health (WSH), Business Continuity Planning (BCP), and the GreenGov.SG environmental sustainability initiative.

**We want to hear from you if you**:

- Hold a tertiary qualification, preferably in knowledge management, information systems, communications, or a related field. Having professional certifications relevant to this role is advantageous.
- Possess an understanding of knowledge management principles and records management processes. Having 2-3 years of relevant work experience is advantageous.
- Have some experience in business process improvement, technology integration, service design, and/or change management.
- Exhibit excellent written and verbal communication skills, with the ability to collaborate effectively across diverse teams.
- Demonstrate a proactive and flexible approach to work, with the ability to prioritise and manage tasks and projects in a dynamic environment.

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