Scrum Master

**About the Role**:
**Grade Level (for internal use)**: 10
**Job Description**:
**The Role**: Scrum Master
**The Team**:
In this role, you will be working with a team of enthusiastic members supporting our critical technology systems and guiding our business partners & end users with industry best practices, solution design, and creating long term value to our customers.
**What’s in it for you**:
A person with ‘Team First’ mindset with an ability to build and sustain trust at all levels across the organization
Ability to develop and foster teamwork. Ability to gauge how the team is doing and to drive the necessary actions to improve
Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations
Ability to facilitate constructive debate and resolve disagreements and conflicts constructively
Deliver hands-on training and coaching of defined Agile practices to individual teams and programs.
Proven ability to work cross-functionally and cross-regionally across multiple Product portfolios
Understand other engineering processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/Enterprise

**Responsibilities**:

- In this role, you will be working with a team of enthusiastic members supporting our critical technology systems and guiding our business partners & end users with industry best practices, solution design, and creating long term value to our customers.
- Act as Servant leader to an Agile team.
- Educate Agile teams to maximize efficiencies and performance from Scaled Agile practices and values.
- Coach Agile teams in self-organization and continuous improvement.
- Guide the Agile teams to consistently deliver customer value.
- Manage risks, mitigate impediments, and negotiate dependencies within and across Agile teams.
- Facilitate Scrum events including, Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives.
- Work with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team.
- Establish and maintain open and clear lines of team communication to facilitate progress transparency.
- Work with peer Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile.

**What we’re looking for**:

- A person with ‘Team First’ mindset with an ability to build and sustain trust at all levels across the organization
- Ability to develop and foster teamwork. Ability to gauge how the team is doing and to drive the necessary actions to improve
- Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations
- Ability to facilitate constructive debate and resolve disagreements and conflicts constructively
- Deliver hands-on training and coaching of defined Agile practices to individual teams and programs.
- Proven ability to work cross-functionally and cross-regionally across multiple Product portfolios
- Understand other engineering processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/Enterprise

**Basic Qualifications**:

- Experience leading teams as a Scrum Master
- Excellent communication and collaboration skills
- Basic knowledge of the software development life cycle (SDLC)
- Proven ability to identify and mitigate risks
- Team-first, servant leader mentality

**Preferred Qualifications**:

- Certified SAFe Scrum Master
- Certified PSM or CSM

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
**S&P Global Ratings is a division of S&P Global (NYSE**: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help comp