Aws Security Operations Center
1 week ago
Bachelor’s degree in a security discipline, Computer Science, MIS, Engineering, (or) 5+ years’ equivalent security technology, data center operations, or security management experience.
- 3+ years of experience supporting the operations and maintenance of enterprise systems
- 3+ years of experience operating in an operations center or customer facing IT role
- 1+ years of experience administering Microsoft Windows Server and Linux
- Ability to work nights, weekends, and holidays as well as participate in an on-call rotations
Job summary
The AWS Security Operations Center (SOC) is looking for a self-motivated Support Engineer with security technology experience, problem-solving abilities, deep analysis skills, and strong customer obsession. Come join the team tasked with maintaining security on a global scale, spread across new and existing infrastructure.
The SOC Support Engineer will work with security leaders and design professionals to methodically adhere to strict standards while managing new and existing security technologies. You will manage communications, generate and/or manage trouble tickets, provide technical support, and interact with security systems, ensuring accurate and effective system maintenance and utilization of deployed technologies. You will update run-books, identify and resolve security and technology issues, and collaborate with system designers and installers to program and configure our security system.
The SOC is a 24/7/365 operation and shift work may be required to include nights and/or weekends, including occasional on-call support.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth.
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
AWSSOC
- Ability to code in two languages such as PowerShell, Python, JS, Ruby, and/or HTML
- Experience in systems and network administration
- Familiarity with cloud architecture/infrastructure and general networking principles
- Proven ability to quickly learn new technologies
- Previous experience working in a Data Center or Colocation environment.
- 2 years of experience with system administration of
- Microsoft Windows based platforms, including SQL Server in geographically distributed systems
- Experience using automation to solve problems and reduce repetitive tasks
- Experience maintaining Microsoft Active Directory
- Experience installing, configuring, and interacting with Physical Access Control Systems (Lenel OnGuard, S2, C-Cure, etc.) software and hardware
- Familiarity with Amazon services and solutions
- Ability to independently collect, research, and analyze technical information from a variety of sources to solve problems, troubleshoot systems, and build solutions
- Experience engaging in project management, tracking timelines, and participating in planning and executing tasks within project milestones.
- Experience demonstrating the ability to produce reports for senior managers, internal departments, and external stakeholders regarding projects, risks, and initiatives
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role
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