QA Manager

7 days ago


Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

We’re hiring a QA/Test Manager with deep hands-on experience in **ServiceNow’s Automated Test Framework (ATF)**. This is a **consultancy role**, working directly with clients — not an end-user environment. If you're looking for an in-house role, this won’t be the right fit.

You’ll be leading testing strategies while also getting hands-on with ATF automation. The ability to manage stakeholders, drive delivery, and ensure quality across the platform is essential.

**Key Responsibilities**:

- Own and lead test strategies, planning, and execution for ServiceNow initiatives
- Develop and maintain automated test cases using ServiceNow ATF
- Collaborate with cross-functional teams to troubleshoot and resolve issues
- Act as the primary QA point of contact for client stakeholders
- Manage defect tracking and ensure timely resolution

**Key Requirements**:

- 5+ years of experience in QA/Test Management roles
- Strong, practical experience with **ServiceNow ATF**:

- Comfortable in a **client-facing, consultancy**environment
- ServiceNow certifications (especially ATF) are a strong advantage
- Proactive, accountable, and able to operate independently


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