
Payments Processing Officer/ Executive
2 weeks ago
**Responsibilities**:
- Perform callback to customers to authenticate payment instructions & liaise with BU for failed callbacks within given guidelines.
- Perform transaction using front-end system.
- Adhere to agreed service levels for turnaround time & industry cut-off time.
- Ensure proficiency over established Standard Operating Procedures and compliance against all relevant policies, standards and guidelines.
- Perform day end reconciliation/balancing.
- Timely reporting & escalation of control issues, service lapse etc.
- Contribute toward process improvement initiatives & ad-hoc projects
**Job Requirements**
- Minimum degree/diploma holder in banking & finance or business related fields
- Preferably with banking operations experience
- Sound understanding of operations risk and control
- Good communication and interpersonal skills.
- Good sense of service level
- Good time management skills
- Self-motivated, abilities to work under pressure in a team environment
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