Senior Associate, Health and Benefits

6 days ago

Singapore WTW Full time

**The Role**
**Overview of the role
- Client Servicing**:

- Responsible for managing customer relationships in the area of health & benefits
- Define the scope of the methodology and proposal preparation and consulting contracts.
- Project management of clients, guaranteeing delivery on time, within budget and with high quality
- Manage H&B vendor renewals and negotiations
- Design efficient plan designs and funding arrangements that fit client’s needs
- Provide claims analysis reports, including loss ratio, frequency of the use, member profile, etc.
- Provide annual benchmarking comparison relating to H&B clients
- Internal system updates relate to benefits matters
- Analysis about the advantages and disadvantages of the plan funding model (insured or

self-insured); development of performance indicators for monitoring resultsWillis Towers Watson Health & Benefits (SG ) Pte. Ltd.
- Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs

**Advisory for GBM clients**:

- Responsible for managing client relationships in the area of benefits advisory and wellness leading to the generation of new business to successfully meet financial targets.
- Responsible of ensuring all GBM clients are represented within WTW’s Benefits Data Source (Benchmarking data).
- Develop efficient plan designs and funding arrangements that fit client goals
- Working within a benefits optimisation framework to maximise the value of benefits whilst maintaining cost sustainability. This includes leading executive interviews and running employee benefit surveys and focus groups with employees
- The analysis of cost claims and utilization data to provide meaningful insights on trends, opportunities and risks.
- The design (and re-design) of flexible benefit and voluntary benefit programs to meet the diverse needs of our clients’ workforce.

**The Requirements**
- Minimum of 8 years experience in a Health & Benefits consulting or brokerage role, or from a C&B function in industry.
- Excellent ability to communicate effectively with a strong focus on customer service
- Good oral and written communication skills
- Deep knowledge of the Singapore vendor marketplace
- Technical proficiency in Singaporean employee benefits
- Broad understanding of compliance issues related to local legislation
- Proficiency in Microsoft Office (especially Excel and Word);
- Proficiency in English language

Competencies
- Client Focus
- Influence and Selling
- Results Focus
- CollaborationWillis Towers Watson Health & Benefits (SG ) Pte. Ltd.
- Thought Leadership and Innovation

**Equal opportunities employer

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