Global Social Media Senior Manager

1 week ago


Tiong Bahru, Singapore TE Connectivity Full time

**About the Role**:
**Responsibilities**:

- Develop and drive a comprehensive global social media strategy and ensure its successful execution across all owned social channels and platforms, including, but not limited to, LinkedIn, WeChat, Instagram, Facebook, X, YouTube, TikTok, and potential additional platforms as they develop.
- Collaborate with internal and external partners, including an integrated agency team, to develop and implement owned social and influencer marketing plans to support brand communication strategies and business objectives.
- Work collaboratively with organizational stakeholders to support business unit product marketing, campaigns, event coverage, corporate brand awareness, and community impact content.
- Educate senior marketing and business leaders on the impact of the evolving social media landscape and how best to leverage media & marketing investments and new platforms to drive business results.
- Develop standards, expertise, and best practices to inform and scale across platforms.
- Build brand partnerships and activations rooted in compelling insights, cultural relevance, and delivery on brand fit and comms objectives/strategies.
- Maintain a pulse on the marketplace, cultural trends, and current social media innovation, providing actionable insights and direction; drive thought leadership beyond the day-to-day.
- Develop a strategy for using enterprise-wide social media management and measurement tools.
- Partner with PR/external comms team to proactively oversee issue response and community management by detecting inflection points in social media that warrant attention; own internal escalation processes.
- Manage, mentor, develop, and inspire a global team of social media professionals, providing guidance and coaching to support their professional development and growth.
- Motivate and challenge the team to think critically and to deliver industry-leading ideas and services for internal and external stakeholders.
- Define and manage goals and KPIs for social platforms, ensuring they are being met and scaled.

**Skills/Education-**:

- 10+ years of professional experience, including working in a global corporate environment
- Hands-on experience with leading social platforms in the U.S. and China
- Considerable experience developing and executing multi-platform social media strategies through editorial calendars and tactical plans
- Management experience leading a cross-functional, global team inclusive of account management, content strategy, planning, creative development, and interactive production.
- A strategic thought leader with the ability to use data, platform performance, and critical social media trends to provide actionable insights and inform the development of strategies and plans
- A passion for storytelling
- Strong writing skills
- An in-depth understanding of community management, content frameworks, editing/publishing, and creative best practices specific to the social media landscape
- Expert-level attention to detail, along with strong organizational and communication skills
- The ability to work effectively in a fast-paced environment
- Strong leader with excellent people skills. Champions company culture
- Solid knowledge of SEO, keyword research, dashboard creation across various social media platforms, paid and organic reporting, and Google Analytics. SPRINKLER experience is highly preferred

**Competencies**:

- SET : Strategy, Execution, Talent (for managers)- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork**ABOUT TE CONNECTIVITY**
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS.

**WHAT TE CONNECTIVITY OFFERS**:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.



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