Shipping Cordinator

3 hours ago

Singapore SAMPA AUTOMOTIVE SINGAPORE PTE. LTD. Full time

Process and ensure customer orders are processed in the agreed timeframe by coordinating with warehouse operations team and managing the turn-around time of operational activities.
- Liaise with external parties and coordinate shipments with respective factories/customers/service provider and contribute to ensure the company is viewed as professional at all times.
- Strive to demonstrate high levels of customer service at all times
- Root cause analysis of the complaints received from the customer together with the logistics and operations manager
- Resolving and replying to customer queries and complaints
- Analysing and reporting monthly KPI's to the logistics and operations manager
- Submit daily and monthly KPI's to the logistics and operations manager.
- Responsible for handling export/shipping operations to global markets
- Generate invocies, prepare shipping documents and monitor shipments to ensure timely delivery
- Arrange GST supporting documents submission to accounting department
- Verify service provider bills
- Any other task as assigned by management
- Be familiare with SAP, TRADENET
- Be familiar with shiping terms, incoterms and logistics
- have high level of comunication
- have high level of skills in ecxel
- able to do overtime if necessery

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