Supervisor, Sea Freight Gateway Import, Singapore

Job Req Number: 60332
Time Type: Full Time

**Purpose of Position**
- To supervise the Import team's operational tasks and their completion to achieve operational excellence.

**Key Tasks**
- Supervise the operational tasks of the Import team.
- Ensure fair and timely distribution of files/workload
- Communicate SOPs to appropriate staff.
- Provide on the job training
- Provide guardian for irregularity handling and customer complaint procedures.
- Create and maintain an environment that encourages positive two-way communication and teamwork within the department.
- Maintain a cordial business relationship with vendors through regular feedback and communication.
- Support team members and provide back-up to departmental staff as needed.
- Ensure that DSV consolidation loading from origin is optimised, considering operational and financial factors.
- Ensure that all hazardous cargo arrangements and procedures are in accordance with company policy.
- Ensure that files are checked, updated, closed, and archived accurately within the defined KPIs.
- Any other job-related tasks assigned by the superior
- Recommend improvements to your superior and escalate operational service failures.
- Ensure that all security arrangements and procedures adhere to company policy.
- Adherence to the DSV Group's Code of Conduct policy.
- At all times, promote, present, and adhere to DSV's professionalism and policies.

Quality, Health, Safety & Environment
- Perform assigned tasks to assist DSV Air & Sea in meeting its objectives and targets for quality, health, safety, and the environment, as well as adhering to all requirements outlined in the QHSE policy.
- It is the responsibility of all employees to ensure that their daily activities embrace sustainability/health and safety, thereby reducing environmental impact, supporting the communities in which we work, and reducing workplace incidents.

**Competencies**

[Competencies - Leadership ]
- Ability to direct and lead a medium sized team
- Organizational skills (prioritize, plan, assign and control)
- Analysis and problem solving and implement corrective measures as required

[Competencies - Personal)
- Quality focused
- Customer service orientated
- Able to work in a diverse environment and cultures
- Network & Relationship building
- Communication & Interpersonal skills
- Business Management
- Independent and has Initiative
- Managing change and adaptability

**Experience & Education**
- Diploma and above
- Fimilar with LCL consolidation/deconsolidation operation.
- Proven track record of minimum 5 years supervisory portion in sea freight industry

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.