Income Auditor

23 hours ago

Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

**What do we expect from you?**
- To audit all daily income that has been received by the hotel and to ensure that all relevant revenues such as Rooms, F&B and other revenues, are correctly and completely recognized and recorded in the General Ledger accounting system.
- To be responsible for all daily revenues and statistics of the hotel.

**How your day looks like?**
- Prepare and distribute the Daily Revenue Reports to the Hotel & F&B management Team
- To review all paid-outs, revenue adjustments, rebates and allowances for reasonableness, properly approved with supporting, and to report any deviations from hotel policies and procedures.
- Review on a daily basis the Night Manager’s report:

- Guest in-house rate check report, variance must be explained by FO
- Complimentary and House use room to come with appropriate supporting document
- Guests checked out with open paymaster accounts (Guest Ledger)
- Guests in house with credit limit exceeded (High Balance Report)
- Revenue adjustments
- Check market segment report.
- Periodically conduct training for Front Office staff.

**F&B**:

- To verify that all F&B discounted checks are fully justified, properly recorded into POS system and to prepare subsequent reports, as necessary, for hotel management.
- Audit F&B outlet checks void for explanation and approval by the Outlet managers or Assistants.
- Review all house use and entertainment checks, ensure that they are properly signed.
- Investigate all discrepancies and make necessary adjustments (if any).
- Periodically conduct training for F&B Team.

**OTHERS**:

- Ensure that the Guest Ledger, Advanced Deposit Ledger and City Ledger balance to the General Ledger on a daily basis.
- Ensure POS and Opera are balanced.
- Ensure audit compliance.
- Account for Other departmental revenue (eg. Telephone, Car Parking)
- To be ready and responsible when assigned to perform any other duties as designated by higher management.

**How do I deliver this?**
- **Tell it like it is**:

- Authentic, honest, you mean it, sincere, true.
- **Have fun and make friends**:

- fun, energetic, whimsical, upbeat, “wink", casual.
- **I've got your back**:

- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
- **Play to win**:

- Original, cutting edge, new, "outside the box”; open to new possibilities, different.
- **Right here, right now**:

- Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

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