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Taxi Controller Lead
3 weeks ago
**Core Responsibilities**:
- Ensure the smooth operations of Taxi stands in the terminals including managing a continuous supply of taxis towards the taxi stands and directing taxis to individual taxi bays, seamless coordination between Taxi stands, and smooth allocation of passenger to taxi based on First-in First Out principal.
- Ensure TCO perform their assigned role (DG, RM, TR, QM) according to the established SOP.
- Responsible for the safe operation of all TCO to ensure proper use of safety gears and equipment. Respond and resolve any ground situations at Taxi stand when required,
- Timely break rotation of TCO according to roster, to ensure sufficient staffs manning each taxi stand at all times.
- Daily accounting of all Taxi equipment and ensure their serviceability.
- Manages and control the passengers flow at the taxi queuing area. Ensure trolleys are promptly clear off the taxi bay area and roadway at each taxi stand.
**Periodic Duties**:
- Undertake ad hoc tasks assigned by DOM:
- Deployed as TCO when there is a shortfall of staffs.
- Cover Taxi duty as one of Taxi headcount during break rotation, when required.
- Manage Part Time taxi coordinators as part of the assigned workforce.
**Job Specifications (Qualifications/Experiences)**:
- Understand basic written/fluent spoken English and/or a secondary working language.
- Have a Service-oriented mindset.
- Neat and presentable.
- Adaptable to change and a good team player.
- Comfortable to operate in a fast-paced environment.
- 3 Shifts (Day/Afternoon/Night).
**Job Types**: Full-time, Permanent
**Salary**: $1,600.00 - $1,800.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Professional development
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental Pay:
- Performance bonus
COVID-19 considerations:
Must be fully vaccinated and proof of vaccination.
