
Settlement Operation Officer
2 weeks ago
**Responsibilities**:
- Handle backroom services and functionalities;
- Daily merchant settlement, posting, inquiries, and reconciliation;
- Daily cardholder payments, refunds, inquiries, and reconciliation;
- Daily FX rate updates and upload;
- Daily franking of letters;
- Daily clearance of functional mailbox
- Ad-hoc support for project requirement
- Ad-hoc support to managers
**Requirements**:
- Strong understanding of credit card issuing and acquiring functions;
- Proficiency in using relevant software and tools for case management and data analysis ;
- Highly organized and have excellent attention to detail;
- Ability to work independently, make informed decisions, and manage multiple priorities effectively;
- Strong problem solving skills and the ability to handle challenging situations with diplomacy commitment to maintaining confidentiality and data security ;
- Effexctive communication skills, both written and verbal, with the ability to interact;
- Professionally with internal and external stakeholders
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