
Digital Business Analyst
14 hours ago
Requisition ID: 22514- Location: SINGAPORE, SG, 118535**About Us**
ENGIE is a global energy player, focused on renewables and low-carbon decentralized energy infrastructure. The Group is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply, and together with our 170,000 employees, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally friendly solutions. It brings together the company, employees, clients and shareholders, and reconciles economic performance with a positive impact on People and our Planet.
Energy is our future, save it.
**Role Summary**
As the Digital Business Analyst, you will have to support in onboarding Customers to the Digital Platform, measuring the success and adoption rate of the platform via data analytics means and customisation of Power BI dashboard based on Customers’ requirements. You will also manage the requests from various stakeholders and provide timely updates.
Reporting to the Digital Customer Success Manager, you will be part of the Digital team in our Regional Technical Office. You will work closely with Business Development teams and local entities from Singapore, Malaysia and Philippines, Assets Performance Management team (APM) and Innovation team. You will be based in Singapore.
**Responsibilities**
- Support the onboarding of Digital Platform in creating, updating and managing user manuals and conducting trainings for internal and external stakeholders
- Perform exploratory data analysis on the usage data of Digital Platform:
- Measure and monitor the success of the platform regularly
- Generate quarterly adoption rate report
- Develop and maintain dashboards, reports, and visualizations to communicate insights to stakeholders
- Support development of Power BI dashboard:
- Gather and understand Customer’s requirements
- Design and develop Power BI dashboard
- Manage all existing and new Power BI dashboard repository
- Manage the Digital Platform helpdesk:
- Track and manage all requests and direct to relevant stakeholders if required
- Be the first level of contact and support for Digital Platform
- Provide timely updates to all stakeholders
- Support Digital Solutioning team in bids, proposals and costing when required
**Requirements**:
- Degree in Engineering or Business or equivalent.
- 3-5 years of relevant working experience in BI tools, preferably in the Energy Industry.
- Able to translate reporting needs to a BI model with a keen eye for aesthetics; knowledge in SQL/Python is a plus
- Excellent problem-solving, organizational, analytical and critical thinking skills
- Goal getting, driven, committed, with strong planning and execution capabilities.
**When you join ENGIE, you will have access to**:
- The opportunity to have a meaningful job where you can make a difference
- A career management plan with opportunities to grow in an international environment
- Attractive and competitive package
- Dynamic and inclusive work environment
- Continuously evolve as a professional, coupled with a variety of training opportunities
- Business Unit: GBU Energy Solutions- Division: ESI AMEA - South East Asia - Singapore- Legal Entity: ENGIE South East Asia Pte. Ltd.- Contract Type: Permanent- Job Type: Full - Time- Professional Experience: Skilled ( >3 experience
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