Outlet Supervisor

**Main responsiblities**:

- Recruitment, training, arrange manpower schedule, counsel and discipline team members
- Manage POS system & prepare daily sales report
- Maintain good relationship with VIP customers & corporate clients
- Planning, monitoring, appraising and reviewing job contributions
- Prepare weekly schedules for all staff to adequately cover all shifts. Provide for coverage in case of employee absence and adjust staffing as necessary to meet business demands.
- Monitor inventory of liquor & beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff. Requisition purchases as needed.
- Oversee cleanliness of staff and paying special attention to possible health hazards and code violations.
- Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management.
- Resolve customer complaints promptly and according to company guidelines.
- Oversee the preparation of food & drinks and ensure quality of product served.

**Requirements**:

- Minimum 2 years of relevant experience in a F&B environment
- Fluent in English and Mandarin, other languages are a plus
- Ability to work flexible hours, including weekend, public holiday
- Good communication/ international skills
- Excellent wine & beverage, knowledge of cuisine, culture and tradition
- Strong leadership & team player
- Dependable and reliable

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00 - $4,000.00 per month

**Benefits**:

- Employee assistance programme
- Employee discount

Schedule:

- Holidays
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay
- Tips

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- karaoke or bar: 3 years (preferred)

Work Location: One location