Supervisor Service Crew

1 week ago

Singapore ANTON SOLUTIONS GRP PTE. LTD. Full time

**Key Responsibilities**:

- Supervise and coordinate the activities of the service crew.
- Ensure all staff adhere to company policies, procedures, and standards.
- Monitor and maintain high levels of customer satisfaction.
- Train, mentor, and provide feedback to service crew members.
- Manage staff schedules to ensure adequate coverage during shifts.
- Oversee cleanliness and organization of the work and dining areas.
- Handle escalated customer inquiries, complaints, and concerns professionally.
- Monitor inventory levels and assist in ordering supplies as needed.
- Ensure compliance with health and safety regulations.
- Report operational issues and performance updates to management.

**Qualifications**:

- High school diploma or equivalent (bachelor’s degree is a plus).
- Proven experience in the food service or hospitality industry, with at least 1-2 years in a supervisory role.
- Strong leadership, communication, and interpersonal skills.
- Ability to handle challenging situations calmly and effectively.
- Excellent organizational and problem-solving skills.
- Knowledge of health, safety, and hygiene regulations.
- Flexibility to work shifts, including evenings, weekends, and holidays.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Career growth and professional development opportunities.
- A supportive and collaborative team environment.
- Employee discounts and benefits.

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