Front of House

2 weeks ago


Singapore SULTANS CAPITAL PTE. LTD. Full time

**About Us
Founded in 2013, Sultans Capital has established itself as a home-grown industry leader for men’s grooming here in Singapore. With 12 outlets across 5 brands and over 80,000 customers served and counting, Sultans Capital prides itself in providing premium grooming experiences which combine our passion and inspiration for male grooming with first-class customer service. As we continue on our journey to become the leading men’s grooming company in Southeast Asia, we are looking to add to our devoted team of over 50 employees and counting.

**Why Join Us?**

Basic salary from $18xxx onwards, plus an attractive commission scheme.

Medical benefits, staff benefits and training provided.

CPF contributions

Established leaders in the barbering industry in Singapore.

Team-driven environment, where you can perfect your skills amongst the best teammates.

5/5.5 day work week.

Industry experience is preferred, and applicants with salon backgrounds are welcome.

**Job Description of Front of House**:

- Attends to clients’ inquiries, follows through with clients’ concerns and resolves issues involving clients promptly in accordance with the company’s guidelines
- Serve drinks to clients if needed
- Serves as a liaison between clients and barbers
- Inputs the outlet’s Customer Relationship Management (CRM) data
- Take care of the outlet’s appointment booking system
- Works with Senior Barber/ Outlet IC and Barbers to ensure the smooth running of appointments and manage customers if appointments overrun
- Sells products and packages
- Performs daily sales closing reports for the outlet
- Ensures daily settlements, receipts and cash tallies
- Maintains adequate stock for retail/ back bar and tidying of shelves
- Report to the Outlet IC and perform all tasks assigned by them
- Works with Outlet IC to maintain the overall effectiveness and optimal working environment of the outlet



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