Xm Asia Data Scientist

2 weeks ago

Singapore SAP Full time

**What we offer**

XM Asia Data Scientist

**Responsibilities**:

- Overall responsibility to run the XMI Asia program
- Become an Evangelist of Experience Management - passionate about the growth of the discipline in the region and be the spokesperson for the program
- Use thought leadership content on a frequent basis, including academic and practitioner articles, industry collaborations, joint publications, podcasts, conference presentations or webinars
- Provide consulting support to organizations, this may include survey/assessment design, change management consulting, post-survey data analysis and interpretation, executive presentations, action planning consulting
- Conduct, write and present on regional forums that aligns to the Qualtrics/SAP value proposition, at industry conferences and with specific customers
- Regular reporting and cadence for Qualtrics and SAP Management teams
- Help develop XM Community of professionals, drive community growth, build engagement through XM Community events, publications, social media
- Assist in the training of XM professionals using XMI methodology and supplementing with guided sessions
- Have a keen focus on balancing the innovative with realistic in developing solutions
- 12+ years of experience in Marketing, Customer Experience, Research, Consulting or similar field
- 7+ years experience working with clients on their survey programs, customer assessment programs or Insights/Analytics function
- Prior experience in Customer Experience space is a must
- Masters Degree or equivalent in Marketing or related business field
- Prior experience in leading teams would be an advantage
- Strong understanding and deployment of Machine Learning capabilities to drive business outcome
- Ability to think big-picture and manage ambiguity
- Strong project management and organizational skills with the ability to plan project tasks/events and execute timelines
Ability to work in a fast-paced environment
- Attention to detail is critical
- Willingness to take on ambiguous tasks supporting team lead with documenting and charting future refresh requirements
- Executive presence and ability to manage senior stakeholders
- 2-3 year experience in research work (research methodology, etc)
- Proficiency in English and presentation skills
**We are SAP**

**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

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