Sales Support Executive

1 week ago

Singapore TRITON AI PTE. LTD. Full time

Our client is a multi-billion-dollar enterprise with over two decades of proven success in the global import-export industry. Renowned for their leadership in trading premium building and construction-related products, they have established a strong international presence and a reputation for quality, reliability, and innovation.

To support their expanding business, they are looking for a proactive and detail-oriented Sales Support Executive to join the team.

**Key Responsibilities**:

- Provide administrative and coordination support to the sales team to ensure smooth sales operations.
- Prepare and manage sales orders, quotations, proforma invoices, shipping documents, and export/import documentation (e.g., commercial invoices, packing lists, bills of lading, certificates of origin).
- Liaise closely with suppliers, freight forwarders, and internal logistics teams to coordinate shipment and delivery schedules.
- Maintain accurate records of customer interactions, order status, and sales data in the system.
- Monitor inventory levels and assist in stock planning and reporting.
- Handle client inquiries, provide after-sales service, and ensure a high level of customer satisfaction.
- Work closely with Chinese-speaking clients and partners to facilitate clear communication and timely updates.
- Support the preparation of sales reports, forecasts, and documentation for internal review.
- Assist in the organization of trade shows, exhibitions, and other marketing activities as needed.

**Requirements**:

- Diploma or Degree in Business Administration, International Trade, Logistics, or a related discipline.
- 1-3 years of experience in a sales support, logistics, or trading role, preferably within the import/export sector.
- **Strong familiarity with international trade documentation and processes.**:

- **Proficiency in spoken and written Chinese (Mandarin) is required**, to liaise with Chinese-speaking clients and partners.
- Good command of English, both written and verbal.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to multitask and work independently in a fast-paced environment.

CEI Registration Number: R1985071
EA License Number: 21C0661
Company Registration Number: 201127615M

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