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Analyst , Transaction Services - Treasury/cash Management Specialist, Institutional Banking Group Operations (Ibgo), Group Operations
2 weeks ago
Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Responsibilities* Process and authorise transactions related to Foreign Cheque Clearing, Demand Draft and Cashier Orders.* Handle and respond to inquiries/requests from internal/external customers and correspondent banks in respect of their cheque transactions.* Collaborate with business unit, support unit, agent banks/correspondent banks in a professional and timely manner.* Timely reporting and escalation of risk events/incidents, suspicious transactions and potential complaints for appropriate action.* Adhere to high service levels for turnaround time and industry / currency cut-off times.* Ensure proficiency over established Standard Operating Procedures and compliance against all relevant policies, standards and guidelines.* Perform LV testing or system enhancement (UAT), etc.* Make suggestions on streamlining and enhancing operational procedures and control, if possible, with appropriate level of technology and recommend replacement of out-dated equipment to enhance productivity and to achieve manpower savingsRequirements* Minimum Bachelor’s degree or relevant working experiences with cash products and/or processes knowledge would be preferred.* Minimum 2 - 3 years of working experiences in finance or banking industry, preferably with knowledge on SWIFT Payment Messages (e.g. MT4xx) and relevant payment systems, IPE, AMH, FRSP, OFP. CICS/MADAME.* Adaptable to work in a fast-pace environment with a sense of urgency to meet various cutoff times and customer’s specific SLA with zero error rate.* Speed & Accuracy — Role requires processing transactions at high speeds, whilst maintaining vigilance & accuracy over the manual repairs and inputs.* Zero tolerance for error/ambiguity - role entails posting financial transactions on daily basis; and entails high financial exposure risk.* Comfortable with variable workload that is dependent on customer payment volumes, not a fixed output per day.* 100% work-in-office due to nature of the operations* Teamwork, Dependability, Strong risk & controls mindset and meticulous.Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
