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Customer Service Officer

2 weeks ago

Singapore Volt Singapore Full time

**Customer Service Officer - 2 Years Contract - Singaporeans Only**

Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time.
- Salary Package: $2000 - $2800
- Mandarin Speaker is a plus in order to assist with mandarin speaking clients
- Singaporeans Only

**The Responsibilities**:

- Follow-up with customers to ensure the issues have been resolved
- Logged all the calls and report into the system
- You will be supporting more than 1 project for you to gain more experience
- 1+ year of Call center experience
- Contact Centre/Service Desk/Helpdesk support experience
- Able to work staggered office hours on rotation and 5.5 day work per week
- staggered office hours for Mon to Fri: 8 am - 5 pm, 8.30 am - 5.30 pm, 9 am - 6 pm, 10 am - 7 pm or 11 am - 8 pm
- staggered office hours for Saturday : 8 am - 12 pm, 8.30 am - 12.30pm, 9 am - 1 pm or 10 am - 2 pm

This is a 2 Years contract position to start and is convertible to permanent.

CEI Reg. Number R22105628 (Yeo Zhi Qi Jeanette).