Service Engineer

1 week ago


Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full time

**Following are the responsibilities of the Service Engineer**:

- Focus on Customer Support Service / Troubleshooting for Air Compressor System.
- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
- Responsible for implementing client requirements, including technical queries and spare part inquiry.
- Coordinate the activities among functional departments on standardization of procedures and process to ensure servicing run smoothly.
- General servicing of machines or equipment to detect malfunction and discuss machine operation variations with engineers or other maintenance workers to diagnose problem and determine proper solutions.
- Provide technical support to existing and new client effectively.
- Carry out inspections and tests on machinery and equipment.
- Support sales in technical meeting and onboard survey activities.
- Handle pre and post administrative work.
- Scheduling and preparation of permits for the service jobs.
- Handle Warranty and Quality Claims between Customer and Factories.

**Requirements**:

- Minimum Diploma/Degree in Mechanical/Electrical Engineering (Service Engineer).
- Minimum Nitec in Mechanical/Electrical Engineering or equivalent (Service Technician)
- Min 2-4 years’ experience in service, installation, site commissioning related.
- Familiarity with compressed air systems is an advantage.
- Good analytical & troubleshooting skills coupled with minimum sales/marketing skills.
- Dynamic and able to adapt in a fast-paced environment.
- Able to work well in both team and individual work settings.
- Strong interpersonal & communication skills, able to relate findings and solutions effectively to customers and the team.
- Valid Class 3 Driving License.
- Fresh Diploma/Degree holders are welcomed to apply.



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