Compliance Product Operation Manager

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

We are seeking a highly organized and detail-oriented Compliance Product Operation Specialist to join our team. In this role, you will play a critical part in ensuring the ongoing effectiveness of our compliance products and services. You will be responsible for monitoring compliance activities, identifying operational inefficiencies, conducting investigations into production issues, and contributing to the overall enhancement of compliance processes and product services.

**Responsibilities**:

- Manage the existing portfolio of KYC and KYB vendors, evaluating performance and identifying opportunities for improvement or expansion.
- Continuously monitor the performance of compliance products and systems to ensure they align with legal, regulatory, and company standards.
- Track and report on key compliance metrics, highlighting any potential areas of concern or non-compliance.
- Evaluate the efficiency of existing compliance products and processes to identify opportunities for automation, optimization, and streamlining.
- Work cross-functionally with compliance, product, engineering, and operations teams to implement improvements or upgrades to compliance products.
- Investigate complex or unusual edge cases where compliance rules or systems may not be functioning as expected. Collaborate with internal stakeholders to resolve discrepancies, inconsistencies, or product failures that may arise in compliance workflows.
- Proactively identify potential risks or gaps in compliance operations and take steps to mitigate them before they escalate.
- Escalate critical compliance issues to management when necessary and provide recommendations for corrective action. Recommend and implement process changes or new tools to enhance the efficiency and effectiveness of compliance operations.

**Requirements**:

- Minimum 5 years of experience in compliance/risk related operations, or product management, or cooperate internal operating system/tools management roles. Preferably in Finance or Technology industry; Crypto experience will be an added advantage.
- Excellent understanding of product and project management principles. Good technical understanding and ability to communicate with both technical and non-technical audience.
- Result-oriented with strong analytical, problem-solving and communication skills to derive insights and make decisions.
- Excellent time management and coordination skills to concurrently manage multiple projects and adhere to schedule.
- Excellent stakeholder management skills and experience in collaborating with compliance, legal, and risk teams.
- Excellent communication skills, both written and verbal, with the ability to present complex compliance issues to non-technical stakeholders.
- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
- Bilingual with both English and Mandarin is a must to be able to coordinate with overseas partners and stakeholders.

**Why Binance**
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.