Ticketing Supervisor

2 weeks ago

Jurong East, Singapore Science Centre Board Full time

**Reconcile Gevme revenue collection file
- with our Bank Statement**:

- Check double payment errors
- Check for discrepancies where payment is collected but cancelled / incomplete orders
- Check for discrepancies for completed orders, but payment NOT reflected / collected in bank statement
- Tally revenue collection amount against bank statement
- Perform revenue apportionment to attractions / activities / workshops / events

**Refunds**:

- Follow up on every refund request
- Process refund in Gevme Ticketing system
- Submit refund details to Finance Dept to process refund back to credit card holders

**Attraction / Event Setup**: Work with various dept to set up attractions, workshops, events
- **Capacity Management**:Configure & allocate capacity & timeslots carefully for various combo tickets & single tickets
- **Calendar Management**:Configure operating days (including peak & off peak days)

**Ticket Creation**: Work with various dept to create various tickets for attractions, workshops, events (eg. public events / school events)
- Configure ticket properties (eg. name, price, ticket sales date)
- Assign each ticket to relevant attractions / activities
- Toggle peak & off peak days in every attraction & every active tickets
- Update ticket details in Ticket Master File

**Create unique promo codes for open-dated tickets** for tavel agents / corporate clients
- Configure promo codes properties (code, ticket name, discount details, number of usage per promo code, date duration)
- Generate unique promo codes in Gevme Ticketing system
- Update unique promo codes in Promo Code Excel file

**Manage generic promo codes for promotion partners.** Eg. Discounts for UOB bank, Passion cards, NTUC members
- Configure promo codes properties (code, ticket name, discount details, number of usage per promo code, date duration)
- Generate promo codes in Gevme Ticketing system

**Job Types**: Contract, Temporary
Contract length: 6 months

**Salary**: Up to $3,300.00 per month

Schedule:

- Monday to Friday

**Education**:

- Local Polytechnic Diploma (preferred)

Work Location: One location

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