Retail Associate
6 days ago
Have a passion for pets? Join Catsmart family where everything we do is for the love of animals. Here, we are committed to improving the lives of pets through quality products and whole-hearted services. We are currently on the lookout for bright and friendly individuals who are eager to help their fellow colleagues, pet lovers, and all of the furry friends that come their way.
As a Retail Associate, you will be responsible for supporting the day-to-day business operations of the retail store; liaising with customers in order to ensure a transaction goes smoothly. You are expected to help customers choose between the company’s array of goods and services, process payments and maintain a high-level of customer service and relations. You may involve in handling pets too.
Key Duties include:
Greeting, advising and assisting customers.
Operating cash registers and processing payments.
Stocktaking, replenishing stocks and receiving goods.
Providing customers with product information
Promoting products by upselling and cross-selling.
Arranging product displays and maintaining sales floor appearance and cleanliness
Performing pet/kennel care and hygiene (applicable to outlets with live animals)
General Housekeeping of the shop
Handling customer complaints and feedback
Receiving and ordering stocks
Other adhoc duties assigned
Job Requirements:
A team player with a courteous, positive and customer service oriented attitude
Willing to learn and like to meet people
Able to work retail hours from 11am - 9pm, weekends and public holidays (6 days work, off day on weekday)
Relevant experience will be advantageous
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