Co-ordinator

1 week ago

Singapore Tan Tock Seng Hospital Full time

-Family Group: Allied HealthThe Case Manager will aid the Psychiatry Team, which include clinical screening, complex case management, database management and discharge management.

The main duties and responsibilities are summarised as follows:

- Practice case management in line with policy and established criteria.
- Coordinate with a Multidisciplinary Team to expedite medically appropriate care
- Assist the Department of Psychiatry to participate in the development of clinical pathways, workflow, protocol, and practice guidelines.

**Case Management**
- Screen and identify admissions and select cases for case management based on established criteria
- Manage selected cases in accordance with practices in care delivery and coordination of multi-disciplinary practices
- Assess, plan, coordinate, implement, monitor, and evaluate patient care from admission to discharge into the community
- Interacting with other clinical care partners to ensure transition of care for patients.
- Provide information on available community resources and link them to patient’s needs
- Monitor, track and record variances in standards of care, delays in treatments and discharge as planned
- Conduct house visits to patient and interact with patient’s caregiver/family members when needed.

**Clinical Quality Management**
- Perform necessary audits, quality assurance activities and projects as needed.
- Collect and collate data on case management variances to support remedial actions and implementation to address gaps.

**Community Education**
- Assist in the planning, coordination, and implementation of educational activities for community service partners and the public

**Job Requirements**:

- Bachelor’s degree from any discipline, preferably in Psychology, Social Work or Nursing.
- Experience in caring for patients is an added advantage.
- At least 2-4 years of industry experience in an acute public hospital or healthcare institution.
- Good collaborative skills and ability to work with multiple stakeholders (clinical healthcare professionals, finance etc.) across different domains.
- Organised, meticulous individual with good project management skills.
- Ability to multi-task and work under tight deadlines in a fast-paced environment.
- Dedicated and willing to go the extra mile to see things through.
- Excellent written, oral communication presentation skills (English).
- Proficiency in Microsoft Office (Word, Excel, Powerpoint).

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