Loyalty Manager

2 weeks ago

Singapore SONAK ASIA PTE. LTD. Full time

SONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program.

Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected.

As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key functions, be it marketing, sales or finance, as we look to define, design and deliver the best

loyalty experience to our customers.
- Collaborate with cross-functional teams and partners to design program benefits and continuous enhancement of program to drive revenue.
- Develop loyalty program calendar and drive effective engagement with members via communication channels such as eDM, website, other digital touchpoints and in stores.
- Organize and manage exclusive members events, gamification and any other value-added services or new initiatives to increase members’ engagement and encourage repeat visits.
- Assess market trends and competitor analysis to ensure competitiveness of loyalty program.
- Perform database analysis to draw insights, develop targeted promotions and personalised content and activities.
- Set up campaign performance matrix and conduct in-depth post campaign analysis including assessment of overall effectiveness, key insights, findings and recommendations.
- Work with internal and external stakeholders to design and enhance system features in supporting the current and future needs of the business.

**Key Requirements**:

- Degree in Business Administration, Marketing or related field.
- 3-5 years of relevant working experience in Loyalty and CRM.
- Proven experience in driving adoption and programs, including the development of frameworks and operational best practices.
- Strong stakeholder management skills and communication capability.
- Self-motivated, pro-active and able to work under pressure.
- Thrive in a fast-paced and dynamic environment with various business unit stakeholders.

  • Loyalty Manager

    4 days ago

    Singapore SONAK ASIA PTE. LTD. Full time

    SONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program. Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected. As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key functions, be it...

  • Manager, Loyalty

    7 days ago

    Singapore NITYO 3P SOLUTIONS PTE. LTD. Full time

    **Job Summary** - Responsible for the management of operational activities - Oversee project implementations and ensure that current loyalty solutions and products are well-maintained - Support the Director of Loyalty in driving innovation to enhance the customer experience - Provide loyalty product expertise and leadership - Manage and discuss business...

  • Loyalty Manager

    2 weeks ago

    Singapore SONAK ASIA PTE. LTD. Full time

    SONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program.Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected.As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key functions, be it...

  • Project Manager

    2 weeks ago

    Singapore Ascenda Loyalty Full time

    **Nice to meet you! We are Ascenda.** We are a global fintech company headquartered in Singapore. Help us transform how the world’s biggest financial brands engage their customers! The thrill of saving up loyalty points for an exciting trip, or the joy of treating your loved one to a Michelin star dinner courtesy of a special offer - these are the...

  • Loyalty Manager

    2 weeks ago

    Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Your moment to Rise to New Heights with us at The Westin Singapore! Join us as a Loyalty Manager today: **JOB SUMMARY** - The Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. - He/she manages and coordinates all aspects of Elite members’...

  • Loyalty Manager

    2 weeks ago

    Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Your moment to Rise to New Heights with us at The Westin SingaporeJoin us as a Loyalty Manager today:**JOB SUMMARY**- The Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience.- He/she manages and coordinates all aspects of Elite members' journey: from...

  • Loyalty Manager

    2 weeks ago

    Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    **JOB SUMMARY** The Loyalty Manager is responsible for recognition and engagement of our most valuable Marriott Bonvoy Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Marriott Bonvoy Elite members' journey: from pre-arrival and arrival experience all the way to the follow up through...

  • Loyalty Manager

    1 week ago

    Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    **JOB SUMMARY**The Loyalty Manager is responsible for recognition and engagement of our most valuable Marriott Bonvoy Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Marriott Bonvoy Elite members' journey: from pre-arrival and arrival experience all the way to the follow up through...

  • Loyalty Manager

    4 days ago

    Singapore W SINGAPORE SENTOSA COVE HOTEL Full time

    Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs,...

  • Loyalty Program Manager

    2 weeks ago

    Singapore beBee Careers Full time

    Loyalty Program Role: This is an excellent opportunity for a motivated and detail-oriented individual to join our team as a Marketing Executive (Loyalty) Your responsibilities will include developing and executing email marketing campaigns, managing loyalty program content, and tracking key member behavior and campaign performance Skills Required: No...