Solution Analyst

2 weeks ago

Singapore Relex Solutions Full time

**Job purpose**: To design & build how RELEX’s suite of systems is implemented for customers.

**Employment type**:Permanent, full-time

**Role overview**:
The RELEX team in Singapore is growing and is looking for a bilingual Solution Analyst to be based in Singapore whose main responsibilities will be managing software implementation projects through all the phases of a project lifecycle in the field of retail supply chain management. As a Solution Analyst, you will perform business analysis at a strategic, operational, and organizational level and be responsible for the design, development and implementation of the RELEX solutions. From time to time, you will also support the sales team’s initiatives through solution positioning, benefit analysis, completion of RFIs and preparation of ROI cases.

This is an ideal role for an entrepreneurial-minded individual who wants to be part of building a success story and to play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.

As local Covid-19 pandemic regulations allow, travel will be required to visit customers on a regular basis or occasionally to meet with the RELEX teams in our other offices.

**Key responsibilities and accountabilities**:

- Thought Leader for customers and prospects, challenging their thinking on the current approaches, and proposing new solutions
- Responsible for implementation of complex solutions to our customers.
- To manage and participate in consultancy around the customer solution during sales phase
- Liaise with Product function to grow our offering within new areas - Space, Workforce and Price & Promotions by supporting the strategic roadmap.
- Coordinate with other business functions to assist in the solution design and benefits case of existing & new product solutions.

**Key requirements**:

- Familiarity with database structures
- Strong analytical and problem-solving skills
- Capability to interact confidently with customer stakeholders
- Strong English communications skills are essential as the company’s business language is English
- Ability to speak Mandarin at a native level is required to work with Mandarin-speaking clients.

**What we consider a strong plus**:

- Entrepreneurial attitude with an Interest towards growing the business
- Experience of large-scale software implementation projects
- Experience with a grocery / CPG / FMCG retailer or supplier

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