IT Support Engineer
2 weeks ago
End user support
- Assist in Operating Systems Migration and related support.
- Support, troubleshooting, diagnosis of hardware and software problems.
- Responsible for correcting all problems associated to supported list of End User Equipment and Software.
- Provide accurate and timely documentation in IT Service Management Tool.
- Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
- Relocation of computer devices and peripherals.
- To guide, update and follow up to end users.
Job Requirements
- Diplomac / Nitec in Information Technology or related field
- 1 to 2 years of experience in **Desktop / End User Support**:
- With Service Desk / Helpdesk experience will be an advantage
- **5 days work at Raffles Place**:
- **Bank **working enviroment
- Salary up to $3000
- **Start work immediately **or within short notice
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