Payment Operations Intern

3 days ago

Downtown Core, Singapore FOMO Pay Pte. Ltd. Full time

Are you ready to embark on an exciting journey that lets you be the bridge between cutting-edge technology and thriving businesses? Join our dynamic team as a Payment Operations Intern and play a pivotal role in revolutionizing how merchants across various industries engage with the future of commerce.

Step into the heart of the action as you roll up your sleeves and provide hands-on support to our valued merchants. Be the go-to expert for device and Point of Sale Machine (POSM) distribution, and conducting engaging briefing/training sessions that empower businesses to harness the full potential of our digital payment innovative solutions.

**Responsibilities**:

- Work closely and provide assistance to the Payment Business Development team
- In charge of onboarding merchants with various payment methods
- Whitelist of different payment methods with diverse payment partners
- Ensure the timely and successful delivery of our service according to the merchants’requirements
- Troubleshoot and resolve merchant issues by liaising with the internal team
- Assist in data entry, maintenance, and analysis of operational data, ensuring dataaccuracy and integrity for reporting purposes
- Engage in collaborative partnerships with diverse payment partners to facilitate theonboarding process
- Assist in the creation and maintenance of operational documentation, includingstandard operating procedures (SOPs) and process manuals
- Assist in some payment deployments to merchants if required
- Assist in other ad-hoc duties assigned

**Requirements**:

- Strong logical thinking and organisation skills
- Strong communication and relationship-building skills
- Resourceful and independent with good problem-solving skills
- Able to multi-task and work effectively and efficiently in a fast-paced environmentindependently with minimum supervision

**Job Type**: Internship
Contract length: 3 months

**Salary**: $800.00 - $1,000.00 per month

Schedule:

- Monday to Friday

Work Location: In person

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