Assistant Vice President

2 weeks ago

Singapore SING-ED GLOBAL SCHOOLHOUSE PTE. LTD. Full time

Sing-Ed Global Schoolhouse is a global group which is committed to providing premier, exceptional education that will make dynamic and positive impact on lives.

The Invictus World School is one of its brands which focuses in educational software to design and develop K-12 education-related products such as School Management Systems, Learning Management Systems, Website Management Systems, and pedagogic-centric content.

**Key Responsibilities**:

- Deploy our products to new customers, providing guidance and support during the onboarding process.
- Manage customer queries, feedback, and concerns in a timely and effective manner.
- Liaise with customers to ensure their needs are met and they are satisfied with our products and services.
- Work closely with the technology and content development teams to resolve any technical issues and communicate product updates and improvements to customers.
- Maintain a deep understanding of our products and services to provide accurate and useful information to customers.
- Collaborate with internal teams to ensure a seamless customer experience. Build and maintain strong, long-lasting customer relationships.
- Assisting Senior Management team in uplifting technological (software and hardware) adoption and customer satisfaction for Invictus International School staff, students, and parents.
- Continuously seek opportunities to improve customer satisfaction and drive customer retention.
- Issue invoices to customers, monitor payments, and ensure timely collections while maintaining accurate records in our financial systems.

**Requirements**:

- Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience in a customer success, technical support, or account management role, preferably within the educational technology industry.
- Strong understanding of IT concepts and experience working with software systems.
- Excellent verbal and written communication skills, with the ability to effectively convey complex information to a diverse audience.
- Highly organized and able to manage multiple priorities simultaneously.
- Proven project management skills and ability to manage and prioritize multiple deployments simultaneously.
- Self-motivated and able to work independently, as well as collaborate effectively with cross-functional teams.
- Strong problem-solving skills and the ability to think critically and adapt to new challenges.
- Exceptional interpersonal skills and a customer-centric mindset, with the ability to empathize and understand customer needs.
- Experience in invoicing and payment monitoring, with a strong attention to detail and accuracy.
- Passion for education and a commitment to improving educational experiences through technology.

To apply, please submit your resume, cover letter, and any relevant work samples or testimonials.

We look forward to learning more about you and how you can contribute to our mission of creating innovative educational software solutions.

  • Vice President of Engineering

    3 days ago

    Singapore SGInnovate Full time

    This role is posted on behalf of Nanolumi,a startup supported by SGInnovate. Background Nanolumi is a deep technology startup company that uses advanced nano- and molecular technologies to deliver innovative optical solutions for imaging, authentication, and counterfeit protection. Our Reyal brand offers top-tier security through a cloud platform that...

  • Assistant Vice President, Credit Reviewer

    3 days ago

    Singapore MUFG Full time

    Join to apply for the Assistant Vice President, Credit Reviewer role at MUFG 1 day ago Be among the first 25 applicants Join to apply for the Assistant Vice President, Credit Reviewer role at MUFG Get AI-powered advice on this job and more exclusive features. Team Lead - at MUFG Bank via Robert Walters - Outsourcing Purpose of the role Responsible for...

  • Assistant Vice President

    5 days ago

    Singapore RGF Full time

    **Location**: Singapore **Salary**: Open **Industry**: Financial Services **Sub-industry**: Investment Banking **Function**: Financial Services **Job Description**: **Our Client**: Our client is a full-service commercial bank that offers a broad spectrum of financial services spanning wealth management, personal banking, wholesale banking as well as...

  • Vice President Office Assistant

    7 days ago

    Singapore Amgen SA Full time

    Job SummaryWe are seeking a highly motivated and organized Senior Executive Assistant to join our team at Amgen. As a key member of the Senior Vice President & General Manager's office, you will provide critical support in achieving business objectives and maintaining a positive work environment.Key Accountabilities• Provide administrative support to the...

  • Dormitory Assistant Vice President

    3 days ago

    Singapore Seatrium Full time

    Direct message the job poster from Seatrium Oversees the day-to-day operations of multiple dormitories Leads and manages a team of dormitory staff, including recruitment, training, and performance management Develops and enforces operational policies and procedures to ensure optimal management 2. Operational Oversight Ensures compliance with all applicable...

  • Assistant Vice President of Investor Relations

    3 days ago

    Singapore Seatrium Full time

    Assistant Vice President of Investor Relations Assistant Vice President of Investor Relations Direct message the job poster from Seatrium Develops and implements investor relations strategies to clearly communicate the company's financial results, strategic initiatives, and growth prospects Leads the creation of key investor-related materials, including...

  • Assistant Vice President, Procurement

    6 days ago

    Singapore Ethos BeathChapman Full time

    **Job Details**: **Location** Singapore **Salary** Competitive Salary **Job Type** Permanent **Ref** BH-18758 **Contact** Rob Wisdom- **Contact phone** - 65 6692 0713 - **Posted** about 2 hours ago - A leading Industrial company operating in various sectors across the region are recruiting for an Assistant Vice President for Procurement. As AVP,...

  • Assistant Vice President, Procurement

    3 days ago

    Singapore Ethos BeathChapman Full time

    **Job Details**: **Location** Singapore **Salary** Competitive Salary **Job Type** Permanent **Ref** BH-18758-2 **Contact** Rob Wisdom- **Contact phone** - 65 6692 0713 - **Posted** about 4 hours ago - A leading Industrial company operating in various sectors across the region are recruiting for an Assistant Vice President for Procurement. As AVP,...

  • Assistant Vice President

    2 days ago

    Singapore SMBC Group Full time

    Assistant Vice President - Trade Finance Group (Structured Trade Operations) Join to apply for the Assistant Vice President - Trade Finance Group (Structured Trade Operations) role at SMBC Group Job Description This role involves processing daily trade transactions accurately within set service levels, performing pre-processing reviews of customer...

  • Assistant Vice President

    6 days ago

    Singapore The Maples Group (Financial Services) Full time

    **Position**:Assistant Vice President** **Location**:Singapore** The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity,...