Exec, Digital Content

5 days ago

Singapore Singtel Full time

**Exec, Digital Content & Process Mgmt**:
**Date**:15 May 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group
- An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say “Hello BIG Possibilities”._

**Make an Impact by**
- Manage and maintain digital content using Content Management Systems (CMS) across multiple Singtel digital platforms.
- Execute timely content uploads, updates, and publishing according to business and marketing schedules.
- Ensure consistency, accuracy, and adherence to brand and experience standards in all published content.
- Optimize and refresh existing content to align with evolving SEO best practices and UX guidelines.
- Collaborate closely with internal stakeholders (UX (XD), Marketing, Product Owners) to translate business requirements into quality digital experiences.
- Govern authoring and publishing rights, ensuring proper workflows and approval processes are maintained.
- Document content management processes and provide CMS training to business stakeholders when needed.
- Track digital platform content performance using analytics tools and prepare actionable reports.
- Identify opportunities for continuous improvements in publishing processes and content strategy.
- Support content-related incident triage and resolution working alongside Production Support and IT teams.

**Skills for Success**
- Diploma or Degree in Digital Media, Multimedia, IT, Communications, or a related field.
- Fresh graduates with strong passion for digital operations and web management are encouraged to apply.
- Basic understanding of CMS platforms (e.g., AEM) is advantageous.
- Good knowledge of digital content lifecycle, publishing processes, and SEO principles.
- Strong attention to detail and commitment to delivering error-free outputs.
- Comfortable working in fast-paced, cross-functional teams.
- Excellent written and verbal communication skills.
- Familiarity with web analytics, reporting tools, or experience design principles is a plus.

**Rewards that Go Beyond**
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities

**Are you ready to say hello to BIG Possibilities?**

**We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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