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Product Manager

2 weeks ago

Singapore NodeFlair Full time

**Job Summary**:
**Salary**
S$7,000 - S$12,000 / Monthly EST

**Job Type**

**Seniority**

Mid

**Years of Experience**
Information not provided

**Tech Stacks**
Analytics
- Understand business direction and goals, align priorities and requirements with business teams and local markets
- Identify user pain points, conduct competitor analysis and identify current gaps in the overall Return Refund experiences provided by the platform
- Drive product solutions and strategies to align with business direction, resolve user pain points and provide a more comprehensive and user-friendly Return & Refund experience to both buyers and sellers
- Continuously seek ways to broaden the coverage of Return & Refund services, increase platform auto-judging capabilities and accuracy, reduce end-to-end resolution time of Return Refund request, control cost incurred by seller dispute and compensation, and improve overall buyer and seller sentiments
- Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools or platforms to support local operations especially on Return & Refund judging and policy setups
- Take the ownership of the entire product development lifecycle, work closely with designers, analysts, engineers and data scientists to deliver product solutions with high business impact

**Requirements**:

- Bachelor's degree in any field, preferably in Business Analytics, Information Systems, Computer Science, Engineering or equivalent
- 3+ years experience in e-Commerce or product management will be advantageous
- Excellent problem-solving skills, critical thinking abilities and data-driven decision making mindsets
- Good interpersonal skills and comfortable to engage stakeholders from both regional teams and local markets
- Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members
- Adaptable, open-minded, and thrives in a dynamic environment