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Customer Service Officer

3 weeks ago


Singapore Transcendent Business Services Pte Ltd Full time

**Job Description**:
**Responsibilities**
- Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Understand customers' needs and provide solutions.
- Identify cross-sell opportunities during customer interaction.
- Gather customers' feedback and provide feedback to the Team Lead on issues

**Requirements**:

- Min Diploma holder in any discipline
- 1 year of Call Centre experience or in handling customer enquiries
- 5 days work week with 1 day off on weekday and 1 day off on weekend
- Working hours 7am-4pm or 4pm-1am

Fion Karis Woon Yun Shia

Transcendent Business Services Pte Ltd

EA:R1110743/10C5505