Service Centre Manager

7 days ago

Singapore AsiaPac Distribution Full time

**Service Centre Manager**:
**Key Responsibilities**:

- Oversees the operation of Service Centre
- Effectively manages team members, including technicians, to ensure team objectives and goals are being carried out
- Displays extensive working knowledge of industry standards and practices, including product details and company services offered
- Offers exemplary customer service, including maintaining customer relationships and taking care of any customer concerns or complaints quickly and professionally
- Assists with or performs administrative tasks
- Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
- Sets up and maintains work processes and evaluating process efficiency
- Resolves all customer related problems and improves current processes/protocols to increase productivity and customer’s satisfaction.
- Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
- Regularly audits checks on work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
- Ensure SLA for services are met.

**Qualifications & Skills**:

- Degree in Customer Relationship Management/Business/Administration
- Min 5 years of related experience
- Previous Service Experience preferred
- Management Experience is a must
- Strong Customer-Facing Skills
- Strong Written and Verbal Communication skills
- Self-Motivated
- Analytical & Creative Problem-Solving skills

  • Centre Head, Active Ageing Centre

    2 days ago

    Singapore Loving Heart Multi-Service Centre Full time

    As a Centre Head, you are entrusted with the responsibility to manage the assigned Active Ageing Centre (AAC) and oversee its daily operations. Responsibilities: 1. Centre Operations Lead regular reviews, planning, and evaluation of programme rollouts at AAC, ensuring all activities (both within and beyond the Centre) align with the AAC 2.0 service...

  • Counsellor (Family Service Centre)

    7 days ago

    Singapore Fei Yue Family Service Centre Full time

    Roles & Responsibilities About Family Service Centres (FSC): Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the...

  • Centre Manager

    7 days ago

    Singapore EDUFIRST LEARNING CENTRE LLP Full time

    Roles & Responsibilities STUDENT CARE CENTRE IN WEST AND EAST LOOKING FOR EXPERIENCED CENTRE SUPERVISOR (Student Care Centre / Tuition Centre) We are looking for candidates who like working with children. Main duties involve day-to-day operational duties which include rostering, scheduling of classes, as well as teaching. Candidate will need to have good...

  • Centre Manager

    4 weeks ago

    Singapore EDUFIRST LEARNING CENTRE LLP Full time

    Roles & ResponsibilitiesSTUDENT CARE CENTRE IN WEST AND EAST LOOKING FOR EXPERIENCED CENTRE SUPERVISOR(Student Care Centre / Tuition Centre)We are looking for candidates who like working with children. Main duties involve day-to-day operational duties which include rostering, scheduling of classes, as well as teaching. Candidate will need to have good...

  • Centre Manager

    2 weeks ago

    Singapore EDUFIRST LEARNING CENTRE LLP Full time

    STUDENT CARE CENTRE IN WEST AND EAST LOOKING FOR EXPERIENCED CENTRE SUPERVISOR(Student Care Centre / Tuition Centre) We are looking for candidates who like working with children. Main duties involve day-to-day operational duties which include rostering, scheduling of classes, as well as teaching. Candidate will need to have good communication skills to...

  • Centre Manager

    1 day ago

    Singapore EDUFIRST LEARNING CENTRE LLP Full time

    STUDENT CARE CENTRE IN WEST AND EAST LOOKING FOR EXPERIENCED CENTRE SUPERVISOR (Student Care Centre / Tuition Centre)We are looking for candidates who like working with children. Main duties involve day-to-day operational duties which include rostering, scheduling of classes, as well as teaching. Candidate will need to have good communication skills to...

  • Senior Manager

    7 days ago

    Singapore Public Service Division Full time

    **What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. To prepare the Public Service for these changes, we have begun the journey towards Public Sector Transformation (PST). As...

  • Centre Manager

    1 week ago

    Singapore MASTER MATHS EDUCATION CENTRE PTE. LTD. Full time

    **Join Our Team as a Centre Manager/Coordinator at Master Maths Education Centre!** We are looking for an organized, proactive, and passionate individual to oversee daily operations and ensure the smooth running of our centre. As a Centre Manager/Coordinator, you will play a key role in supporting our team, fostering a welcoming environment for students...

  • Centre Manager

    2 weeks ago

    Singapore BlueTree Education Learning Centre Full time

    This is a full-time on-site role located in Singapore. The Centre Manager will be responsible in leading the centre, focusing on sales, financial health and daily operations. Converting leads into regular students, handle invoicing, payments and collaborate with full time and part-time teachers for a seamless learning environment. **Requirement** -...

  • Assistant Centre Manager

    2 weeks ago

    Singapore PIN CENTRE TRAINING PTE. LTD. Full time

    About the Role We are seeking a warm, organised, and customer-oriented Assistant Centre Manager to join our team at S.A.M Jurong West. This is an exciting opportunity for someone who enjoys working in a dynamic environment that supports children's learning and development. As the Assistant Centre Manager, you will play a key role in overseeing daily...