Programme Advisor

2 weeks ago

Singapore TaF.tc Full time

Textile and Fashion Industry Training Centre (TaF.tc) is the training arm of the Textile & Fashion Federation (Taff). It’s also the first Continuing Education and Training Centre (CET) for the têxtile and fashion industry in Singapore, with the vision of becoming a global fashion school without boundaries.

As a Programme Advisor, you will have the opportunity to work closely with the marketing department and strategize together on ways to close leads generated from campaigns. Be part of the journey of growing and shaping TaF.tc’s brand by making key strategic choices. This role is for you if you have:

- The Calling of a Good Listener. You will have the opportunity to connect with many individuals who come across our platform and marketing channels to address their needs.
- Developing and Enhancing your communication skills. You will have the opportunity to work with cross departments and different stakeholders
- Getting down and dirty for Customer-Centric Problem Solving. You love to solve problems and can identify key leverage points in a customer’s journey to bring out the most conversions. Ultimately, you will be able to design your very own sales process.
- Passion to Make Customer Service Great Again. You believe that customers come first - which will ultimately translate to great designs and marketing goals.

**What’s on offer**:
Taf.tc provides a great environment and platform for employees to build their sales career and portfolio:

- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads. Closing sales and achieving sales targets.

**Requirements**:

- Ideally, you should have:

- Good organizational skills.
- Strong ability to Copywrite and conceptualize messages using attractive and impactful visuals.
- Strong ownership and ability to work with mínimal oversight.
- Strong listening and excellent communication skills.

**About TaF.tc**:
With the mission to inculcate the attitude, skills and knowledge for the development and integration of the têxtile and fashion industry, TaF.tc aims to be the global fashion school without boundaries. Being the first Continuing Education and Training Centre (CET) in Singapore, we offer specially designed courses and programmes to prepare our students for a creative career as well as to help industry professionals develop and specialise. As a big family, we are building a culture that inspires you to cultivate an agile thinking, build your growth mindset, enhance your customer obsession and most importantly, learn to care for one another. We are also constantly seeking and leveraging on technology to solve problems and transform the way we work in order to achieve the most efficient outcomes. If these are some of the qualities that interests you to be part of our big family, we would like to hear from you

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