Sales Consultant

3 days ago

Singapore Kaplan Higher Education Institute Pte Ltd Full time

COMPANY DESCRIPTION

Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 95,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.

DESIGNATION : Sales Consultant (Postgrad programmes)

RESPONSIBILITIES

**Key Roles and Responsibilities**:

- Drive and achieve company sales targets through proactive sales activities
- Conduct consultations and preview sessions to potential customers, providing detailed information about our products and services
- Manage leads in SalesForce, following the department's standard operating procedures for lead updates and tracking
- Uphold the highest level of customer service, ensuring customer satisfaction and achieving customer compliments key performance indicators (KPIs)
- Collaborate with inter-departments on administrative and enrollment matters to ensure a seamless customer experience
- Work cohesively with Marketing/Campaign Managers on marketing strategies and initiatives, providing input and support where applicable
- Report to the Team Manager on all sales and administrative matters related to Kaplan's products and services

**Requirements**:

- Proven experience in a relevant industry, demonstrating success in achieving sales targets
- Previous experience in administrative-related tasks, ensuring efficient processes and documentation management
- Strong negotiation skills, able to communicate value propositions effectively and close sales deals
- Excellent communication and presentation skills, with the ability to build rapport with customers

QUALIFICATIONS
- Degree in any field of studies

OTHER INFORMATION

**Working Hours**: Monday to Friday, 9am - 6pm

**Work Arrangements**: Hybrid

**Location**: Singapore (Central Area - Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

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