Member Relations Assistant, Sports

2 days ago

Singapore Seletar Country Club Full time

Set in the heart of Singapore’s countryside, Seletar Country Club offers a wonderful blend of private club lifestyle and vibrant family fun rolled into one. Rolling acres of lush greenery and proximity to the Lower Seletar Reservoir allow members to indulge in both golf and sports activities, and experience a oneness with nature that belies its urban backdrop.

Why join us? We offer attractive salary that commensurate with work experience and provide opportunities for career advancement within the company. We advocate a safe working environment for all our employees.

**Why should you work at Seletar Country Club?**
- Positive & fun working environment
- 13th Month Annual Wage Supplement (AWS) + Variable Bonus (VB)
- Retention Bonus
- Staff discounts at all F&B outlets
- Annual Leave
- Medical and hospitalisation leave, benefits and insurance
- Dental and Spectacle benefits
- STAR Award
- Long Service Award
- Recreational and bonding activities for staff
- Birthday Voucher
- Learning and career advancement opportunities
- Uniform provided for uniformed staff
- Staff transport provided from Khatib and Sengkang areas
- Free parking

**Member Relations Assistant, Sports & Social**
**Job Responsibilities include, but not limited to**:
1. Create and maintain good and friendly customer relations with members and guests.

2. Attend to members’ enquiries, requests and bookings on the phone and in-person.

3. Perform billing duties including but not limited to membership verification, billing entries, administering different modes of payment and end-of-day summary.

4. Perform daily tasks including to checking and replenishing items, inventory checks, and reporting facilities and equipment that needs servicing and/or replacement.

5. Perform daily bowling operations at the bowling reception counter.

6. Issuance and recording of equipment and items loaned to members, guests and staff.

7. Ensure that members and guests abide by Club’s byelaws when using Sports & Social facilities.

8. Maintain upkeep of main reception and bowling counters to ensure all equipment are in working order.

9. Provide administrative support to membership and finance departments.

10. Transfer external calls received to respective departments.

11. Maintain and perform data entry.

12. Assist administrative team in event support including cold calls and event registration.

13. To decorate and oversee the birthday bowling parties held at Seletar Bowl where required.

14. To handle bowling competitions, leagues and scoring of the bowlers.

15. To work on rotation at main reception and bowling reception as scheduled.

16. Keep abreast with general club updates and upcoming events and promotions to provide members with accurate information.

17. Announce messages over Club PA system where necessary.

18. Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.

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